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The relationship between service quality, customer satisfaction, service quality and customer loyalty: A study in Telecommunication Industry of Laos

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Bibliographic Details
Main Author: Padapphet Sayakhot
Format: Luận án, luận văn
Language:Vietnamese
Published: 2015
Online Access:https://hdl.handle.net/11742/69247
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author Padapphet Sayakhot
author_facet Padapphet Sayakhot
author_sort Padapphet Sayakhot
collection DSpaceTVQH
format Luận án, luận văn
id oai:http:--thuvienso.quochoi.vn:11742-69247
institution Thư viện số
language Vietnamese
publishDate 2015
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spelling oai:http:--thuvienso.quochoi.vn:11742-692472024-02-04T22:41:16Z The relationship between service quality, customer satisfaction, service quality and customer loyalty: A study in Telecommunication Industry of Laos Padapphet Sayakhot 2015-11-11 2015-11-18 Luận án, luận văn 25812 https://hdl.handle.net/11742/69247 vi Đại học Kinh tế Quốc Dân 109 tr. application/pdf application/pdf application/msword Thư viện Quốc hội
spellingShingle Padapphet Sayakhot
The relationship between service quality, customer satisfaction, service quality and customer loyalty: A study in Telecommunication Industry of Laos
title The relationship between service quality, customer satisfaction, service quality and customer loyalty: A study in Telecommunication Industry of Laos
title_full The relationship between service quality, customer satisfaction, service quality and customer loyalty: A study in Telecommunication Industry of Laos
title_fullStr The relationship between service quality, customer satisfaction, service quality and customer loyalty: A study in Telecommunication Industry of Laos
title_full_unstemmed The relationship between service quality, customer satisfaction, service quality and customer loyalty: A study in Telecommunication Industry of Laos
title_short The relationship between service quality, customer satisfaction, service quality and customer loyalty: A study in Telecommunication Industry of Laos
title_sort relationship between service quality customer satisfaction service quality and customer loyalty a study in telecommunication industry of laos
url https://hdl.handle.net/11742/69247
work_keys_str_mv AT padapphetsayakhot therelationshipbetweenservicequalitycustomersatisfactionservicequalityandcustomerloyaltyastudyintelecommunicationindustryoflaos
AT padapphetsayakhot relationshipbetweenservicequalitycustomersatisfactionservicequalityandcustomerloyaltyastudyintelecommunicationindustryoflaos

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